1. Data We Collect
We collect and process the following personal data:- Contact Information: Your name, email address, and phone number when booking an appointment or contacting us.
- Appointment Details: Information about your requested meeting, including dates and preferences.
- Website Usage Data: Data collected via cookies and analytics tools to improve our website experience (see Section 6).
2. Purpose of Data Collection
Your data is collected and processed for the following purposes:- To facilitate and confirm meeting appointments.
- To send transactional emails, including confirmations, reminders, and follow-ups.
- To respond to inquiries and provide tailored consulting services.
- To improve our website functionality and user experience.
- To comply with legal and regulatory obligations.
3. Legal Basis for Processing
In compliance with GDPR, we process your data based on the following legal grounds:- Consent: For sending transactional communications and responding to inquiries.
- Legitimate Interest: To operate and improve our consulting services effectively.
- Legal Compliance: To fulfill our regulatory and legal obligations.
4. Email Communications
We ensure compliance with the CAN-SPAM Act for all email communications:- We send emails only with your explicit consent.
- Email content is relevant, clear, and truthful.
- Each email contains a simple way to unsubscribe from further communications.
5. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once no longer required, your data will be securely deleted or anonymized.6. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and functionality:- Essential Cookies: Necessary for the operation of the website.
- Analytics Cookies: Used to gather insights on website usage and improve our services (only with your consent).
7. Sharing Your Data
We do not sell or share your personal data with third parties for marketing purposes. Your data may be shared only under the following circumstances:- Service Providers: With trusted third parties who assist in managing our appointments and communications.
- Legal Requirements: To comply with applicable laws, regulations, or legal proceedings.
8. Your Rights
Under GDPR, you have the following rights:- Access: Request a copy of your personal data held by us.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data.
- Restriction: Request limitation of data processing.
- Portability: Request a portable copy of your data in a structured format.
9. Security Measures
We implement robust technical and organizational measures to ensure your personal data is protected against unauthorized access, alteration, disclosure, or destruction.10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us: West Business Consulting Email: own@westbusinessconsulting.co.uk Website: https://westbusinessconsulting.co.uk/Thank you for trusting West Business Consulting with your business planning and strategy needs. We are committed to protecting your data and ensuring your privacy.